1. I have a particular kind of website that I really like
but I don't see it represented in your templates. Any chance
of you adding this style?
Absolutely. Just describe the website style you
like (an example site would be nice) and we'll see what we can
do to make it happen. There
is no obligation for you to purchase until after you've seen
it. If you don't like it when we are done someone else probably
2. Wow! So I'm not limited by the templates available that's
is the downside?
The downside is that if you want the template price ($199.00)
after we have made up the proposed site the style you have given
us is added to our template list. Other's may choose to
use it in the
you don't want us adding it to the template list you
need to move up to the next plan which starts at $500.00. You
should be aware, however, even with
this plan that we can't guarantee you won't
see "your" style elsewhere on the web.
3. You say I'm allowed one change per quarter. My phone
number was just changed do I have to wait until the next quarter
to change it?
Of course not. Because our prices are so low we have to
have some sort of control over the changes we will do. We had
one individual that was sending us weekly changes. If you
have used all your allowed changes for the year we'll tell you
in advance what it will cost for us to make the change. The
prices are very reasonable. You can also elect to use a change
for next quarter in this quarter. In other words, you are allowed
four changes per year. Which is more than enough for most
4. Can I use one of my changes to change to a different template?
No. Changes are text changes or limited photo changes. If
you want to change to another template the charge is $99.00.
5. I want to be able to add material without going thru you. Is
there anyway I can do this?
Sure. You need to get our "Designed for You" plan. This
comes with a "file manager" that allows you to put up
virtually any amount of your own web content. Another
option: If you already own a design for your business you can
plan and you add all the material you want whenever you want
whenever you want. You do need to know something about putting
6. I have many more photos then the ten I'm allowed but I'm not
prepared to spend $500.00... any other solutions?
Yes. You can use a service like webshots.com that allows you to
store photos in web albums for free. You can then link from
your photo page on your site to your albums on webshots. It
would be seamless although the difference in design is noticeable.
7. I notice that your support is done thru email. I
want to talk to you on the phone is there anyway I can do this?
On the template plan need to stick to email support if possible.
This allows us to budget our time and keep our overhead and
thus our prices low. If
you feel that a telephone conference would be useful you can
request one via our support form and
we'll set up
a time when we can get together. Telephone conferences are
always included in the "Design for You" plan.
8. I sent you an email and didn't hear anything back from
We are fantical about answering emails. If you used our
email address you could have gotten caught in our spam filter
and we might not have seen your email. Use
the form instead of the email address and that shouldn't happen.
9. I got your "design for you" plan. I also
want free updates... I have about 20 photos to add.
Oh dear. This is like finishing a wallpaper job and the people
want you to come back and add a border for free. It would
probably take the better part of a day to put all those photos
up especially since each gets it's own webpage and each needs
a "thumb size" and a regular size photo and they all
have to be optimized for the web. So, no, it isn't free unless
I decide that I love
quarterly updates are done on the template plan in a "LIMITED"
is the difference. I'll do limited updates for free on the "design
for you" plan also. L-I-M-I-T-E-D. I love doing making
webpages but somedays I'd rather be playing with my grandkids
in the sandbox. So
LARGE additions or changes are billed on an hourly rate and
you an price before we begin. Is that fair?
10. What will you charge to add a sixth page to a template?
$50.00. Two additional pages are $100.00. This is high
because I'm trying to discourage it. I designed these sites
for five pages so, sadly, not all templates are suited to additional
pages. Therefore, this must be arranged in advance.
Any more pages then that and you move to the "design for you"
11. I have seen template plans that are cheaper... how did you
arrive at your price?
I doubt if you'll find any plan
any cheaper that puts those templates up for you, provides the
for the domain name, houses the website for a year and provides
updates at no additional charge. There are no "hidden charges"
here. In addition you are not housed on a server with one thousand
You are on a premium
server for under $10.00 a month. I only charge
$99.00 to do all the setup AND give you support. Plus I know
our industry. If
you can find someone cheaper, who cares more about your business....go
for it. I've made this as reasonable as I can to encourage paperhangers
and others in our industry to have QUALITY websites that showcase
12. I like the idea of having a forum where I answer my client's
questions on the web. Is this possible?
Certainly. I'll set one up for you for free (it only counts as
one of your webpages) but I don't support it. In other words,
you gotta to work your way around the instructions provided. Forums
are labor intensive for support. If you aren't prepared to
spend a great deal of time learning the "ins and outs" then
I advise against it. However, if you have the time having
a bulletin board can be fun.
13. What about a mail list can I have one to keep in touch
with my clients?
The mail interface you are provided also has mail lists. It is
14. Is my domain name registered in my name?
Yes. It is your property.